Return Policy

Thank you for shopping with Neat Notions Nook. We strive to provide high-quality digital products that meet your needs and expectations. Due to the nature of digital products, we have implemented the following return policy:

Digital Product Return Policy:-

No Returns or Refunds: All sales of digital products are final. Once a digital product has been purchased and delivered, it cannot be returned or refunded. This policy is in place due to the nature of digital products, which are non-returnable once they have been accessed or downloaded.

Download Issues: If you experience any issues with downloading or accessing your purchased digital product, please contact our customer support team at annette@careysuen.com within 1-2 days of purchase. We will assist you in resolving any technical problems to ensure you receive your product.

Defective or Corrupt Files: In the unlikely event that you receive a defective or corrupt file, please reach out to us at annette@careysuen.com within 1-2 days of purchase. We will provide a replacement file or an alternative solution to ensure your satisfaction.

Unauthorized Purchases: If you believe your purchase was made without your authorization, please contact us immediately at annette@careysuen.com. We will investigate the matter and take appropriate action.

Policy Changes: We reserve the right to modify this return policy at any time. Any changes to the policy will be posted on this page, and the effective date will be updated accordingly.

Contact Us: If you have any questions or concerns about our return policy, please contact us at annette@careysuen.com.